[Windows SIG] Fw: Outlook Express Forwarding Problem

[Granger Brownson]

As a result of Michael asking how I had set up my accounts, I decided to 
call
TW since that was the way I set them up.  After a couple of tests that
confirmed my problem with the support person, he determined that my problem
was in the Tools/Accounts/Mail screen where I had all 4 accounts set up in 
my default email account.  I
should have only one email account [actually the server name in my case] set
up in each email account.  After deleting 3 of the 4 accounts, the problem 
seems
to be solved.  TW email Tech Support was completely useless.

Thank you all for your assistance.

Granger Brownson
Grangerb at austin.rr.com




----- Original Message ----- 
From: "Michael Burek" <mikeburek at gmail.com>
To: <windows at www.ccaustin.org>
Sent: Thursday, September 27, 2007 12:56 PM
Subject: Re: [Windows SIG] Fw: Outlook Express Forwarding Problem


> The webmail lets you access e-mails that are stored on the
> austin.rr.com server.  When you use Outlook Express, it is moving
> those e-mails onto your computer and removing them from the server.
> So you can preview what Outlook Express will download by looking at
> the webmail first.
>
> How did you set up these other 3 emails?  Through a web interface, or
> by contacting Time Warner on the phone? I CONTACTED BY PHONE.
 I don't know anything about
> Time Warner specifically.
>
> Can you log into each specific email address on through the webmail
> interface?  YES
> When it asks for your user id, I would assume that Grangerb is your
> main account and that works.  YES
   But can you change the userid to Grangercp, Granger23, and Granger 4501?
YES
   If not, did you get login
> information for those e-mail accounts?  Presumably, the main idea of
> those accounts is that everyone in the family can have their own
> personal e-mail account, so there should be a way to log in to each
> one individually.  I CAN LOG IN TO EACH ONE INDIVIDUALLY IN OE & THROUGH
> WEBMAIL
>
> The other possibility is that maybe you signed up for a forwarding
> e-mail address.  So it doesn't really give you a new mailbox, but just
> another name that people can use the access your main account.  I
> don't know if TW offers that, but some places do.  If you signed up
> through the same people you're getting tech help from, then it's
> definately possible they didn't make it clear.
>
> Michael B
> mike at mikeburek.com
>
>
> On 9/27/07, Granger Brownson <Grangerb at austin.rr.com> wrote:
>>
>>
>> I went to my webmail account and there is no forwarding information in
>> the
>> Options/Settings area.  I do not understand the inter-relationship
>> between
>> my webmail account and my Outlook Express accounts.  When I went to my
>> webmail there were no emails in my inbox, but there were at least 3
>> emails
>> in my default email Outlook Express account.  Should these 2 accounts
>> mirror
>> each other or when I open Outlook Express and download the emails sent to
>> me
>> does this remove them from the RR Webmail inbox?
>>
>> In reviewing this area another question comes up; should I be able to
>> access
>> my 3 alternate email accounts at my RR webmail site?  The only one that
>> seems to be available is my default email account.
>>
>> Granger Brownson
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